The short version
Havenlit is check-ins, not tracking. Kids don’t have an account: Havenlit knows a first name, an age band and a color. There’s no background location, no ads and no third-party analytics, anywhere. We never sell your information.
Who we are
Havenlit is made by Simplr Solutions (“we”, “us”). [LEGAL ENTITY NAME AND MAILING ADDRESS.] This policy covers the Havenlit iPhone app and its pages on thesimplrsolutions.com.
About your kids
A parent creates each kid’s profile with a first name, an age band and a color. No photo, birthday, email or phone number. The kid’s phone joins with a one-time code and signs in as an anonymous device.
When your kid uses Havenlit, we keep their check-ins and the time they tapped, plan status, ride requests, “More time” taps, the X, and the phone’s battery level while the app is open. A location is kept only if one is added to a check-in or a ride (see Location).
If a parent saves a kid’s phone number to call them, it stays on that parent’s phone. It never reaches our servers.
About parents and helpers
Your name, how you’re related, and either your Apple ID sign-in or your email address, plus a phone number if you add one. If you sign in by email, the one-time codes we send are stored only in hashed form. We also keep a push notification token so we can send you alerts.
Location
Havenlit never uses location in the background. A location is taken once, while the app is open, and only when it’s added to a check-in or a ride request.
Every location is deleted after 7 days.
What Havenlit doesn’t collect
No background location, no contacts and no photos. There’s no advertising, no analytics and no tracking tools, and Havenlit doesn’t follow anyone across other apps or websites.
Who can see it
The parents and helpers in your family see what’s shared in it. We share information only with the services below that run Havenlit, or when the law requires it. We don’t sell it, rent it, or use it for advertising.
Services we use
How long we keep it
[RETENTION AFTER AN ACCOUNT OR FAMILY IS DELETED.]
Children’s privacy
Havenlit is used by kids 10 and up, set up by their parent. The parent is the account holder, creates the kid’s profile, and agrees to this policy for them during setup. We collect only what’s needed for check-ins, and nothing is used for advertising. The kid’s side of the app has no purchases, and no links out without a parent’s check.
A parent can review a kid’s information in the app at any time, and delete it in Settings. [PARENTAL CONSENT METHOD AND COPPA / STATE-LAW DETAILS — LEGAL REVIEW OWED.]
Your choices
In Settings, Delete a kid’s data clears a kid’s history or removes them entirely, which deletes everything about them. [IN-APP ACCOUNT DELETION FOR PARENTS — NOT BUILT YET.] You can also email us to delete your account or to ask for a copy of your family’s information.
Depending on where you live, you may have other rights over your information, such as correcting it. Email us and we’ll help.
Security
Information is encrypted between your phone and our servers, and it’s encrypted where it’s stored. Access rules make sure each person can only read the families they belong to.
Changes and contact
If we change this policy, we’ll update the date at the top, and tell you in the app before any important change takes effect. Questions? Email support@thesimplrsolutions.com.