Infinimile Support
Answers to the common questions, and a real person when those aren’t enough.
Common questions
How do I add my car’s manual?
Open the car, tap the book icon at the top, and pick the owner’s manual PDF from Files. It’s read on your iPhone. Many makers publish a separate maintenance guide; it’s often the better source, and you can read both. No PDF? “Find it for me” can find and read it with your own OpenAI key.
Where do I find my VIN?
On the sticker inside the driver’s door, on the dashboard where it meets the windshield (read it from outside), or on your insurance card. You can also scan it with the camera.
What if I don’t add a manual?
Infinimile uses a standard schedule for your kind of car until you do, and says so on the car’s page. Adding the manual replaces it with the maker’s own intervals.
How do I set up When I park?
Go to Settings, then When I park, and tap a car. Choose Bluetooth or CarPlay, open Shortcuts, and make an automation: when that Bluetooth (or CarPlay) disconnects, run Immediately, with the action “Check my car” from Infinimile for that car. Back in Infinimile, tap “I set it up”. A car with neither can use Driving Focus.
Why didn’t I get a When I park reminder?
It only speaks up when something is past due or very close (about 100 miles or 3 days), and at most once a day per car. Notifications also need to be allowed for Infinimile in Settings.
How do I share a car?
Open the car and tap the people icon at the top, then Invite someone, and send the invite. They need an iPhone with Infinimile and an iCloud account. They see everything, view only, and get the same reminders. You can stop sharing any time from the same place.
I was invited. How do I see the car?
Install Infinimile, then tap the invite link again and choose Add. If you’re new, “Add a car later” takes you straight to the shared car. A shared car doesn’t count toward a plan.
Can I use Siri?
Yes. Say “Check my car in Infinimile” to hear what’s next, or “Update miles in Infinimile” to log the odometer. Siri asks which car if you have more than one.
How do I move to a new phone?
Turn on Back up to iCloud in Settings, then on the new iPhone choose “Already use Infinimile? Restore from iCloud”. You can also export a backup file in Settings and open it on the new phone.
How do I restore a plan?
Open Infinimile, go to Settings and tap Restore purchases. Use the same Apple Account you subscribed with.
How do I cancel a plan?
Subscriptions are handled by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Infinimile. Your first car keeps every feature. Other cars stay on your phone, paused and read-only, until you subscribe again.
How do I delete my data?
Delete a car from its Car details, or delete Infinimile from your iPhone to remove everything on it. Your iCloud backup can be deleted in Settings, your name, iCloud. Nothing is kept on our servers, so there’s no account to close.